CAN I CANCEL MY ORDER BEFORE IT IS SHIPPED OUT?

All orders that come in on a normal working day between Monday to Saturday before 10:00 AM are shipped out on the same day. Orders that come in after 10:00 AM, Sundays or Public holidays are shipped out on the next working day.

If you want to cancel your order, please send us a mail at satavisha@calenvie.com latest by 12:00 PM and we will guide you through the process. 

 

CAN I GET A REFUND FOR MY PREPAID ORDER IF I CANCEL IT?

Yes, we can refund your Prepaid payment on request in case you have requested to cancel your order through the previously mentioned procedure. Refunds will be processed through the same mode of payment within 10 working days.